Privacy Policy

Text Messaging
We are committed to protecting your privacy. This Privacy Statement outlines how Fur and Feathers Veterinary Care collects, uses, and protects your personal information when you subscribe to and use our text messaging services.
When you subscribe to our text messaging services, we may collect the following types of information:

• Personal Information: This may include your name, phone number, and any other information you voluntarily provide.
• Message Data: This includes the content of the messages you send and receive, message metadata (such as the date and time of the messages), and delivery reports.

How We Use Your Information
We use the information collected for the following purposes:

• Service Delivery: To send you text messages, respond to your inquiries, and provide customer support.
• Communication: To send you updates, promotional materials, and other information related to our services.
• Analytics: To analyze usage patterns and improve our services.

Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our text messaging services, conducting our business, or serving our users.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is stored in secure networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights
You have the right to:

• Access and receive a copy of your personal information.
• Correct any inaccuracies in your personal information.
• Request the deletion of your personal information, subject to certain exceptions.
• Object to or restrict the processing of your personal information.

To exercise any of these rights, please contact us.
We also need to add that we were recently AAHA Accredited.